General Business/Management Strategies

Investigating a Fraud: Verbal – and nonverbal – clues point to guilt
A properly planned interview can yield much more than simply learning about a subject’s background information. Techniques such as behavior analysis can be used to determine whether someone is being truthful or deceitful. By incorporating behavior-provoking questions during the session, the interviewer can observe and analyze verbal, as well as nonverbal, responses. (7/21/2008)

How to get promoted from middle to upper management
Ever feel stuck in the middle – middle management, that is? Have you seen people with the same – or less – seniority or qualifications than you get promoted to upper management? Do you wonder what they know that you don’t? (7/7/2008)

Firing etiquette: How to let employees go diplomatically
A poll conducted by NFI Research found that two-thirds of senior executives and managers agree that terminating an employee ranks as the single-most dreaded activity in their line of work. (6/23/2008)